How to buy Overseas Student Health Cover (OSHC)

In the event of a life-threatening medical emergency, it's crucial to take immediate action. You can either proceed to the nearest public hospital emergency department or dial 000 (Emergency Services) for immediate assistance. All public hospitals maintain a 24-hour emergency and casualty department, ensuring that you can always receive the necessary help.

Please be aware that there might be a wait if your injury or medical condition is not as urgent as others who are also seeking medical attention.

If you have any inquiries or concerns about the payment arrangements for your treatment or transportation during an emergency, it's advisable to contact your Overseas Student Health Cover (OSHC) provider for clarification and guidance.

Australia has two main types of hospitals: public and private. Navigating the rules regarding what's covered during a hospital stay can be complex. Therefore, we strongly advise that before seeking treatment at a hospital, you reach out to your Overseas Student Health Cover (OSHC) provider. They can assist you in estimating your potential costs and recommend the most suitable option for your healthcare needs.

If you're feeling unwell but your condition is not urgent, visiting a General Practitioner (GP) at a medical center is a good option. GPs are healthcare professionals who can assess and treat a wide range of general health problems and injuries. They can prescribe medications and, if necessary, refer you for basic diagnostic tests. For more complex issues, they can also connect you with specialists.

If you have specific preferences for cultural or gender-related reasons and would like to see a particular doctor, such as a male or female doctor, most medical centers can accommodate these preferences. Simply remember to specify your preferences when booking your appointment.

Your Overseas Student Health Cover (OSHC) provider can assist you in finding a medical center or provide alternative medical advice that is convenient for you.

For minor health concerns, you can seek clinical advice from a pharmacist. Pharmacists are highly knowledgeable and are more than willing to assist you with your health-related questions and concerns.

If you require basic medications like cough and cold remedies or mild painkillers, you can easily purchase them at any pharmacy. These medications are referred to as over-the-counter (OTC) medicines. However, please note that for certain OTC medicines, such as asthma inhalers, you may need to consult with a pharmacist before purchasing them.

Additionally, some OTC medicines are available in supermarkets and health food stores, which often offer a wide selection of alternative medicines as well.

To make a claim for hospital treatment or when visiting a doctor or specialist, you have several options:

1. Online Services or Mobile App: Many Overseas Student Health Cover (OSHC) providers offer online services or mobile apps that allow you to conveniently submit your claim electronically. If your provider offers this option, you can use it to file your claim.

2. Mail: You can send a copy of your receipt by traditional mail to your OSHC provider for claim processing.

3. On-Campus Facilities: Some educational institutions have on-campus facilities where you can submit your claim in person.

4. OSHC Provider's Storefront: You may also be able to visit your OSHC provider's physical storefront to submit your claim in person.

Once your claim is approved, the reimbursement is typically credited to your preferred bank account or credit union account within a few days, ensuring you are promptly reimbursed for your medical expenses.

Yes, you can access healthcare services in Australia as long as you have Overseas Student Health Cover (OSHC) and you are in compliance with your visa requirements. OSHC is essential for international students in Australia to ensure they have access to medical services while studying in the country.