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Guide to emergency phone numbers in Australia

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Here are your go-to numbers for any emergency you face while studying in Australia

Studying in Australia can be a wonderful experience, but there can always be unpredictable circumstances that you might face in your day-to-day life. You should always be prepared to face problems like a medical emergency, a mental breakdown, a traffic emergency or a crime. In such cases, do not panic and look for relevant authorities for assistance and immediate help.

How to cope with unforeseen emergencies when studying in Australia

You should always be a little prepared for unforeseen circumstances. In this article, we will cover some essential scenarios you must be prepared for and how best to respond to each of them. Save the following numbers to be used in these different cases of emergencies.

Case 1: Robbery, burglary or crime

If you are a victim of a crime or if you are encountering one, you need to immediately contact the police. Dial ‘000’ police department . Be aware of assault, attempted robbery or a break-in in progress. Also, there’s a different number to report the non-urgent reports for example when the suspect is gone, or you just realised that you are a victim.

For Urgent & Emergencies

Dial ‘000’

For Non-Urgent Reports

Dial ‘131 444’

Case 2: Fire emergency

In case of a fire in your apartment or in case you witness a fire situation in your neighbourhood immediately call ‘000’ for the fire department .

For Urgent & Emergencies

Dial ‘000’

Apart from that vacate the building or the affected area immediately. Don’t use the elevator and try and help others in your vicinity to escape the situation.

Case 3: Natural disaster

God forbid if you face any natural disasters such as a tsunami, bushfire, earthquake, etc. and have to undergo any damages due to it, you can call the States Emergency Service at ‘123 500’. They will clear the disaster zones and provide first aid to the people trapped or injured.

For Urgent & Emergencies

Dial ‘000’

For Disaster Relief

Dial ‘131 444’

Case 4 : Car accident

While you live in Australia, you are mostly likely to drive in the beautiful highways for a beautiful view, and landscapes or commute within the city. Drive safe and in case of an accident immediately dial ‘000’. Also for a vehicle breakdown, you dial ‘131111’, Automobile Association Of The Northern Territory (AANT) , and they will assist you with important services such as towing.

Always remember to exchange insurance information if another vehicle or party is involved in the accident.

For Urgent & Emergencies

Dial ‘000’

For Non-Urgent Reports

Dial ‘131 444’

For Breakdowns

Dial ‘13 11 11’

Case 5: Medical emergencies

You can experience medical emergencies at home, while travelling, during a class or any other place. If you are feeling uneasy of or extremely unwell immediately call ‘000' for an ambulance or urgent medical assistance. Try and share the exact location with the postal code with the operator, so that it’s easy to locate you.

For Urgent & Emergencies

Dial ‘000’

Case 6: Mental health condition

If you are stressed or having panic attacks seek help immediately. It is normal to feel down and filled with negative thoughts sometimes but if it overburdens your mind, urgently call someone for help. You can also seek some solace at the following helpline numbers, they will provide you with the required support and encouragement:

Butterfly Foundation Helpline : Counselling and treatment for eating disorders and body image

Dial ‘1800 33 4673’

Beyond Blue : Depression, anxiety and stigma

Dial ‘1300 22 4636’

Friendline : Free chat services for people who are lonely and need to connect

Dial ‘1800 424 287’.

Lifeline : 24-hour counselling and suicide prevention help

Dial ‘13 11 14’

Case 7: Immediate health advice hotline

Do you know, there’s a Australian Health Direct helpline that helps people with stress? All you have to do is call on ‘1800 022 222’ to seek help. They have registered nurses on standby 24 hours a day 7 hours a week to provide advice when you are lost. It basically helps when you have a minor accident or ailment and you need support to manage at home or need to consult a local doctor.

Australia Health Direct Helpline

Dial ‘1800 022 222’

Case 8: Student problems: Beyond an emergency

For matters related to your education and living in your study destination or university issues you can contact IDP, we have a team of experts to assist you at every step. Also, you can check our student essential services that cater your basic needs abroad.

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