CHC33021/CHC43015/CHC52021 - Certificate III in Individual Support (Ageing)/Certificate IV in Ageing Support/Diploma of Community Services

Certificate III in Individual Support (Ageing) reflects the role of workers in the community andor residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

Certificate IV in Ageing Support reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery. Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.

Diploma of Community Services reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating andor delivering of person-centred services to individuals, groups and communities. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers andor case management; program coordination or the development of new business opportunities.