Certificate III in Information Technology and Certificate IV in Information Technology and Diploma of Information Technology

This qualification provides you with the skills and knowledge to be competent in a wide range of Information and Communications Technology (ICT) roles.
Working at this level you will support information technology activities in the workplace across a wide range of ICT areas, including technical support, network administration, web technologies, software applications, digital media technologies, animation, basic cloud computing, basic cyber awareness. You will apply a broad set of skills, including foundational knowledge in critical thinking and customer service skills, to support a range of technologies, processes, procedures, policies, people and clients in a variety of work contexts.